I purchased 4 tires two weeks ago. I was planning to buy 2 tires, but with the rebates and $140 VISA debit card, I bought 4 new tires. It was a friendly, positive, and no pressure experience. I read the comments posted on-line and was hesitant to go there, but the service center is convenient to where I live, I went there to check them out personally. I had conducted thorough on-line research and had a good idea of the tires I needed. I met Sales Teammate, A. Love. She was very helpful, asking appropriate question, she recommended the tires I identified "the best" through my research. She also alerted me on all my possible cost savings rebates. I feel I got the best tires, at the best price, and I enjoy driving on 4 new tires. Based on my experience, I plan to use them for my other vehicle maintenance.
Expensive, unnecessary, and inexperienced services conducted here. I recommend finding a smaller shop off post and save a few thousand dollars.
Received my car from them with a broken sideview indicator. They paid for a new one and installed it.
Auto care Advisors are great but the service to do anything takes forever. I wish it was because of the amount of business but from what I experienced and observed it seems to be from unmotivated technicians and major technician inefficiency in executing work orders. Only go if you have time and plenty of cash.
These guys suck they lie about things they find supposedly wrong extra on the car. Had manager's back peddle when asked to show defences. They really screw service memebers.
Firestone Complete Auto Care is a US Car Repair based in Fort Bragg, North Carolina. Firestone Complete Auto Care is located at 3141 Chute St, Fort Bragg, NC 28307, USA.
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